Patient-Centered Dental Home: Clearinghouse of Existing Oral Health Quality Indicators

601 Measure/Standard Results

Characteristic
Component
Measure Concept
Title
Developer/Steward
ACCESSIBLEAccommodatingExtended clinic hoursProvides routine and urgent appointments outside regular business hours to meet identified patient needsNational Committee for Quality Assurance (NCQA)
ACCESSIBLEAccommodatingUser-friendly system for patient requests (e.g., appointment making, prescription refills)Has a secure electronic system for appointment requests, prescription refills, referrals and test resultsNational Committee for Quality Assurance (NCQA)
ACCESSIBLEAccommodatingUser-friendly system for patient requests (e.g., appointment making, prescription refills)Has a secure electronic system for two-way communication to provide timely clinical adviceNational Committee for Quality Assurance (NCQA)
ACCESSIBLEAccommodatingUser-friendly system for patient requests (e.g., appointment making, prescription refills)Provides scheduled routine or urgent appointments by telephone or other technology-supported mechanismsNational Committee for Quality Assurance (NCQA)
ACCESSIBLEAccommodatingUser-friendly system for patient requests (e.g., appointment making, prescription refills)Provides timely clinical advice by telephoneNational Committee for Quality Assurance (NCQA)
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Adequacy of Provider Network for Primary Care Dentists
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Contribution of Safety Net Providers
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Dental plan members' ratings of how easy it was for them to find a dentistAgency for Healthcare Research and Quality (AHRQ)
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Dental Providers in Underserved Areas
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Dentist Availability for ChildrenQuality Measurement, Evaluation, Testing, Review and Implementation Consortium (QMETRIC)
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Dentist Availability for Medicaid MembersDelta Dental
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Dentists who are board certifiedDelta Dental
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Patients' perceived unmet need for dental care
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Ratio of Dental Providers Available by Region and Percent of FTE Reporting Seeing MedicaidOregon Health Authority
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Unmet Oral Health Care Needs in Special Populations
ACCESSIBLEAffordable [SYSTEM-LEVEL ONLY]Unmet need due to costPopulation unable to get needed dental care due to costCenters for Disease Control and Prevention (CDC)
ACCESSIBLETimelyTimely access for emergency careDental plan members' experience with getting a dental appointment for emergency careAgency for Healthcare Research and Quality (AHRQ)
ACCESSIBLETimelyTimely access for emergency careEmergency/After-Hours CareDelta Dental
ACCESSIBLETimelyTimely access for emergency carePopulation usually or always able to see a dentist as soon as needed for emergency dental careAgency for Healthcare Research and Quality (AHRQ)
ACCESSIBLETimelyTimely access for emergency careProvides same-day appointments for routine and urgent care to meet identified patient needsNational Committee for Quality Assurance (NCQA)