Engaging with patients
The College of Dentistry is committed to providing a welcoming and inclusive environment for our patients. Below are resources to help provide exceptional service to patients who hold a variety of identities and characteristics.
- Comprehensive, user-friendly database that gives healthcare professionals access to culturally competent patient care.
- Provides research-based information about >70 populations based on ethnicity, religious groups, and other communities (e.g. individuals with disabilities, veterans, people from rural communities).
- Accessing CultureVision: You may access CultureVision from any COD clinic desktop, via Axium-Links, and via the Hardin Library cultural competency resources page.
UI Library Cultural Competency Resources
- Cultural Competency Resources: This webpage recommends a variety of books, journals, assessment tools, curriculum resources, and other resources.
- Anti-racism Guide: This guide is intended to provide general information about anti-oppression, racism, privilege, and inclusion, as well as information and resources for the social justice issues key to current dialogues within the University of Iowa community and beyond.
UIHC offers a list of quick tips to help health care providers provide inclusive care to transgender patients.
The center provides educational programs, and consultations to health care organizations with the goal of optimizing quality, cost-effective health care for lesbian, gay, bisexual, transgender, queer, intersex, asexual, and all sexual and gender minority (LGBTQIA+) people.
Deaf, deaf, or hard of hearing
Explains the difference between “deaf,” “Deaf,” and “hard of hearing.” Describes other words to avoid.
Non-technology and assistive technology recommendations for communicating with patients who are deaf or hard of hearing.
Describes effective ways to communicate with individuals who are Deaf, deaf or hard of hearing.
A sign language interpreter’s role is to facilitate communication between signed and spoken languages. Here are 10 tips on how to communicate through a sign language interpreter.
Limited English proficiency
Blind or vision impaired
Tips for caring for patients who are blind or visually impaired.
Special health care needs
Information for oral health providers, patients with special health care needs, and their care providers regarding dental treatment and preventive care.
Directions for transferring a patient from a wheelchair to a dental chair.
Low literacy skills or other reading challenges
Healthy People 2030 addresses both personal health literacy and organizational health literacy.
The steps that practices take when they assume that all patients may have difficulty understanding health information and accessing health services.
The CDC Clear Communication Index is a research-based tool to help you develop and assess public communication materials.