Service Animals

  • This information applies to patients, visitors, employees, residents, students, independent contractors, and volunteers. 
  • Every effort will be made to accommodate individuals with disabilities who require the use of a service animal in compliance with state and federal law.
  • The American with Disabilities Act (ADA) defines a service animal as any dog individually trained to do work or perform tasks for the benefit of a person with a disability, including physical, sensory, psychiatric, intellectual, or other mental disability. Other species of animals, whether wild or domestic, trained or untrained, are not considered service animals.  
  • Emotional support animals are not recognized as service animals and are not allowed on University property except as provided by University policy, Operations Manual V-35.5(d).
  • Service animals must be:
    • Up-to-date on all vaccinations, and
    • Clean and free of odor
  • The owner will be responsible for any damages caused by a service animal.
  • What questions may you ask about service animals?
    • Is the service animal required because of a disability?
    • What work or task has the dog been trained to perform?
    • Additional questions or requiring documentation is not permitted.   
  • Where are service animals allowed or not allowed?
    • Public Areas (e.g., clinic waiting rooms, hallways, bathrooms, lobbies, and cafeterias): 
      • Service animals are permitted in any general public area at the College of Dentistry and Dental Clinics.
    • Clinical Areas (e.g., dental chairs or operatories, dental surgical suites):
      • Service animals are not permitted in clinical procedural areas. They may be used to help you get to your appointment clinic and dental chair, but they are not allowed in the dental clinic treatment area during your appointment.  You must bring someone else to stay with your service animal while you are receiving dental care.
    • Questions regarding animals in the clinical areas may be directed to Clinic Administration at DentistryPatientRepresentatives@iowa.uiowa.edu or 319-335-6579.   
    • Classrooms
      • Service animals are permitted in classrooms. 
      • Service animals within College of Dentistry classrooms must be licensed with Johnson County. 
      • Questions regarding animals in the classroom can be directed to Student Disability Services.
  • Learn more about the Americans with Disabilities Act and Service Animals here.