Articles from March 2021

Hannah Klaassen with a patient

​How can patients have a satisfying experience at the dentist?

Although dentists often prioritize technical skill, patients generally aren’t able to evaluate differences in skill and they tend to care much more about how a dentist makes them feel. This central insight was one of fourth-year dental student Hannah Klaassen’s findings from her student research project, which she began four years ago and published in 2020 in the Journal of Dental Education.